Rooibos Products Delivery Policy

Shipment processing time
All orders are processed within 1-2 business days. In the event of high volume of orders your order may be delayed, and we will communicate such delays to you per email or telepathically.

Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.


Shipment method Estimated delivery time Shipment cost
Aramex/ Fastway 1-2 business day * Free on orders over R500
Aramex/ Fastway 1-2 business day * R75 on orders under R500 Countrywide

* Outlying area may take up to 72 hours.

Shipment to P.O. boxes
No delivery to P.O. BOXES

Pep Store
Shipment to your nearest Pep Store can be arranged at a cost of R55

Shipment confirmation and order tracking
Once the parcel is signed out to the courier, We will advise you on your shipping number as well as tracking of your order.

Customs, duties, and taxes
Rooibos Products is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy
We do not ship outside of South Africa.



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